Appointment reminders on WhatsApp, with confirm or reschedule
Customers get a WhatsApp reminder the day before and an hour before, confirm or ask to reschedule with one tap, and your calendar shows the answer.
Clinics, salons, coaching centres, consultants and other businesses that book appointments.
GCGoogle Calendar
WAWhatsApp
See it work
An illustration of the workflow we set up, not a screen recording
How it runs · 6 steps
Starts whenA booking in your Google Calendar or Calendly
Step 1, Google Calendar: Booking is made. Passes on: Booking: name, phone, service, time.
Step 2, Wait: Waits until the day before. Passes on: Reminder due: 24 hours before.
Step 3, WhatsApp: Sends a reminder with two buttons. Passes on: Template: time, address, Confirm / Reschedule.
Step 4, n8n: Reads the customer's tap. Passes on: Confirmed, or wants to reschedule.
Step 5, Google Calendar: Marks it confirmed, or flags a call-back. Passes on: Calendar: confirmed or call back.
Step 6, WhatsApp: Sends a last reminder an hour before. Passes on: Template: see you soon + map link.
Result: Confirmed bookings, early warning on changes, and no confirmation calls.
GCGoogle CalendarBooking is made
WaitWaits until the day before
WAWhatsAppSends a reminder with two buttons
n8nReads the customer's tap
GCGoogle CalendarMarks it confirmed, or flags a call-back
WAWhatsAppSends a last reminder an hour before
Step 1 of 6 · Google CalendarBooking is made
DataBooking: name, phone, service, time
GC
1. Google CalendarBooking is madeBooking: name, phone, service, time
2. WaitWaits until the day beforeReminder due: 24 hours before
WA
3. WhatsAppSends a reminder with two buttonsTemplate: time, address, Confirm / Reschedule
4. n8nReads the customer's tapConfirmed, or wants to reschedule
GC
5. Google CalendarMarks it confirmed, or flags a call-backCalendar: confirmed or call back
WA
6. WhatsAppSends a last reminder an hour beforeTemplate: see you soon + map link
Result
Confirmed bookings, early warning on changes, and no confirmation calls.
Before and after.
Before · by hand
No-shows waste slots, and someone spends every morning calling to confirm the day's appointments.
After · once it runs
Customers confirm with a tap, reschedule requests reach you early, and the confirmation calls stop. Typically gives back 30–60 minutes a day for a front desk handling 20 or more bookings.
Time savings are typical figures for the size of business described, not a promise. Yours depend on your volumes.
What you get
The workflow, built and running in your own n8n account
Setup: we connect it to your accounts and switch it on
A test run with your own data before handover
A short written guide: what it does, how to pause it, what to check
Reminder messages written with you and submitted to Meta for approval
30 days of fixes after handover
What you provide
Access to your Google Calendar or Calendly account
A WhatsApp Business number on the Cloud API (we help you register one if you do not have it)
Customers' phone numbers captured at booking
Somewhere for n8n to run: an n8n Cloud plan, or your own server (we can install n8n on it)
How we build it
Built when you order, in about 4 working days.
01
You order
Send the form with this automation named. We reply within one working day with what we need from you and how to pay.
02
We connect your accounts
You give us access to the apps under ‘What you provide’. We build the workflow in your n8n account and connect each app.
03
We test it with your data
We run it on real examples from your business, fix anything that does not fit, and show you the results.
04
Handover
You get the written guide and it keeps running. Typically 4 working days from access to handover, then 30 days of fixes.
Questions buyers ask
+Is it ready to download?
No. Nothing is pre-installed. When you order, we build this workflow in your own account, connect your apps, test it with your data and hand it over, typically 4 working days after we have your access.
+What else will I pay for?
Meta charges a small fee per WhatsApp template message. Calendly needs a paid plan for the webhook this uses. n8n is free to self-host on your own server; n8n Cloud has its own monthly plans. You pay those providers directly, not us.
+Can you host it for us instead?
Yes, with the optional Care plan: ₹999 a month for one automation, or ₹1,999 for up to five or any one pack ($29 and $49 outside India). We run n8n for you, keep your app connections in n8n's encrypted credential store, fix failed runs and renew expiring connections. Cancel any time and we move the workflow into your own n8n account.
+Can you adjust it to how we work?
Small changes that keep the same flow, such as message wording, fields, timings or who gets alerted, are part of setup. Anything that adds apps or steps is quoted before we start, and bigger builds are our custom automation service.
+What happens after the 30 days?
It keeps running in your account; it does not stop if you stop working with us. Fixes or changes after the 30 days are quoted when you need them.
+Who can see our data?
The workflow runs in your own account, so your data moves between your own apps. We need access while we set it up and during the 30 days of fixes; you can remove that access whenever you like. On the Care plan it runs in n8n on our server instead: your data passes through it on its way between your apps, and your app connections are stored encrypted.
+Can it run on Make or Zapier instead?
Yes, on Make, if you already use it. Say so in the form and we confirm before you pay. Their own plan limits apply.
Want this one, or something a little different?
If this is what you need, fill in the form and we will set it up for you. If it is not quite right, we build custom automations too. Tell us what you need.